Returns and Exchanges
GCS will consider requests to exchange or return products that have been supplied, but does not guarantee that it will accept such requests where the products supplied have been in accordance with the contract terms and conditions. GCS will require satisfactory proof of purchase before providing a remedy.
Return of goods will not be accepted unless prior approval in writing has been given by GCS. If GCS agrees to accept return of goods, GCS reserves the right to charge a $15.00 service fee or 10% of the gross invoice value, whichever is greater, payable by the buyer.
Unfortunately GCS cannot offer a refund or exchange on any custom made, non-stock items or imported goods ordered specifically for the buyer.